Today in Mailbox: Bouncing e-mails once again, reception quality in India, anniversary of Velvet Revolution, a listener's experience from Prague trip. Listeners quoted: Gautam Kumar Sharma, K. Thiagarajan, Mary Lou Krenek, Tony Armiger.
"I've sent several e-mails to you from my different e-mail accounts. But some of them have bounced back. I don't know why. A friend of mine also informed me that he had the same experience with your e-mail a few days back. Please look into the matter. This is the first time I've faced such a problem with Radio Prague e-mail address since I started using the internet as a medium of correspondence with Radio Prague from mid-October 2002. Recently, my e-mail regarding the November Quiz was shown as bounced back."
We discussed the problem in last week's Mailbox. I have again asked our internet department about the matter. The problem appears to be the fact that the Czech Radio mailing system recognises e-mails coming from certain servers, or written without punctuation or in block letters, as spam and filters them out. At that instance, you are notified automatically that your message has bounced. But, as a matter of fact, our internet department then manually scour the filtered-out mail and retrieve the messages which are not spam and forward them to us. And so far, all the messages that you reported as bounced, have got to us safely.
K. Thiagarajan from India was actually the first to complain about bouncing e-mails and was quoted in last Sunday's Mailbox. He has written in again this week:
"I found that one letter from India has complained about poor reception condition in India. Really this is a great concern, compared to previous schedule, this time reception for some frequencies are not so audible. I already brought this into your consideration. Radio Deutche Welle and Radio Canada International are covering India through relay transmitters situated near India. I suggest you may also try to beam broadcasts to India, via some relay transmitters, but this may be quite cost effective. But in programme quality you are giving us wonderful content, and it should always be congratulated to Radio Prague team."
Thank you and thank you also for letting us know about the reception in India. All your complaints and suggestions are forwarded to our shortwave experts and they are examining the cases - in fact bad reception has also been reported in Canada.
Mary Lou Krenek from Texas has responded to our special programme on November 17th, the anniversary of the start of the Velvet Revolution:
Thank you for the nice words. One consequence of the political changes has been a boom of tourism. This e-mail has arrived from Tony Armiger from England.
Thank you for your kind words and as we are running out of time, let me just repeat our competition question for November:
We would like to know the name of the German industrialist, born in what is now the Czech Republic, who was honoured at the Yad Vashem memorial in Israel in 1963 as one of the Righteous among the Nations for his actions during WWII.
You have until Thursday to send us your answers to English@radio.czor Radio Prague, 12099 Prague, Czech Republic.