Travel agency goes belly up, leaving Czech tourists stranded
Tuesday evening at Prague's international airport more than 200 Czech tourists who had geared up for package vacations abroad were given the bad news: their holiday was over before it had even begun. The development came after travel agency I'm Travelling failed to pay for one flight, while a second was cancelled by the unpaid carrier, Travel Service, outright.
Female traveller: "Nobody called, nobody came to us, no official announcement was made. We even called earlier in the day to find out if everything was in order."
"Once any company insured against bankruptcy with us declares insolvency we can begin taking immediate steps, chief among them the return of travellers from abroad. After that we begin dealing with claims for services the company was unable to cover."
Charter carrier Travel Service, negotiating with Ceska Pojistovna on Tuesday, began returning the first of tourists from abroad and more are set to arrive. The I'm Travelling agency and sister company Detur have since officially declared bankruptcy; promises of sunny package tours remain splashed across their web pages, but that's about it. Reservations are no longer possible.