Prague Airport receives prestigious international award
Prague’s Ruzyně airport has received the International Air Transport Association’s (IATA) prestigious Eagle Award in recognition of the airport’s outstanding achievements in areas such as customer satisfaction and transparency. This is the first time that an airport from the former Eastern bloc has received this prize. Michaela Lagronová, the spokeswoman for Prague Airport, speaks about the prize and what it means for Prague airport.
And which categories were taken into consideration and where did Ruzyně do especially well?
“Well, I guess there were a few categories. One of them was of course our transparent and constructive approach toward the airlines which operate out of our airport, and also our incentives scheme for the airlines. Then, other factors were the customer satisfaction with our services and of course, the substantial development of the airport.”
And what significance, what impact will this have on your airport?
In terms of the region, how does Ruzyně airport compare to other airports within Central and Eastern Europe?
“As far as I know, we are the only airport from the region which has ever received this award, which makes it an even greater honor for us.”
“So during the summer season, there are 48 airlines connecting Prague with 128 destinations around the globe. And we usually handle around 12 million passengers. Last year, it was 11.5, but this year we expect a four percent increase, which means around twelve million in the year 2011.”