O2 customers report widespread internet outage

Thousands of O2 customers have been experiencing problems with their internet connection since Monday morning, both on mobile devices and at home. According to DownDetector, a website that monitors outages of major online services, the first reports of problems with O2 mobile and broadband internet came shortly before 9 a.m. The issue had still not been resolved an hour later, with DownDetector recording several thousand individual reports after 10 a.m.

The extent of the outage varies among customers. While some have been unable to connect to the internet at all, others can still get online, although with a very weak mobile signal and extremely slow loading times. The cause of the problems is not yet known.